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Podcast Series: The Patient Experience - Part 2

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Course Summary

Credits:

0.5 CME

Format:

Cost:

Podcast

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FREE

Welcome to A Frank Discussion

A Master Clinicians Medical Education Podcast hosted by, Dr. Frank Illuzzi.
Join us every 2 weeks as a master clinician guest is invited to share some tips and
tricks of the trade and teach the art of medicine.

Topics Covered in the

Podcast

Dr. Frank Illuzzi is joined by Dr. Hong Choi (Director of Physician Academy at CityMD) as they discuss difficult patient encounters. Whether a patient is upset from a previous visit, or is seeking opioids, or demands antibiotics for viral illnesses, you need to be armed with tips to improve the patient experience and ensure they adhere to treatment plans. Part 2 of 2 in this series.



This is a 35 minute video podcast that reviews common urgent care issues and important problems related to patient experience, with techniques and methods to improve the patient experience. You will learn:


  • Ways to make a positive first impression upon entry into the patient room

  • How to connect with the patient during the course of the visit

  • To educate and empower the patient on the treatment plan in ways that the patient will understand

  • Exit the encounter in a positive manner similar to the entrance

The Master Clinicians Urgent Care Membership offers access to the entire Urgent Care library! 

As a member, you can decide what course you like and learn at your own pace. There are over 150 CME credits hours of educational lectures taught by the industry’s best from AFC, GoHealth, CityMD, PM Pediatrics, UCA/NERUCA, NextCare, and Academic Centers such as Northwell, Mount Sinai and John Hopkins. In addition, there are many perks and free access to our Master Clinicians Urgent Care Summit live event.

Over $6,500 worth of value for only $1,000!

Membership Access for an Entire Year!

Access to all Master Clinicians created

Urgent Care Library

(over 150 CME hours)

Includes These Courses and Bundles:

  • Urgent Care Essentials (5 CME credits)

  • Pediatric Urgent Care Essentials (6.5 CME credits)

  • Family Medicine Essentials (5 CME credits)

  • Emergency Medicine Essentials (15 CME credits)

  • Urgent Care Curveballs - Unexpected Diagnosis (8 CME credits)

  • Rapid Fire X-ray Crash Course for Urgent Care (8.5 CME credits)

  • Mastery Workshop - Laceration Repair (3 CME credits)

  • Mastery Workshop - Urgent Care Orthopedics (4 CME credits)

  • Master Workshop - Cant Miss X-Ray Findings (3 CME credits)

  • Urgent Care Women’s Health (10 CME credits)

  • Cant Miss Urgent Diagnosis (17.5 CME credits)

  • Urgent Care Medical Summit (19 CME credits)

  • Toxicology Essentials (4 CME credits)

  • Psychiatry for the Family Medicine Doctor (1 CME credits)

  • Clinician Burnout (1 CME credit)

  • Cardiology Essentials (5 CME credits)

  • Health Care Today: Providing Care for All (9 CME credits)

  • DOT Medical Examiner Certification Bundle

  • Camp Medicine Essentials (3 CME credits)

Now Also Includes:

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Urgent Care

Summit Conference

(5 CME credits)

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DOT Certification/

Recertification Course

(10 CME credits)

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Urgent Care Podcast Series

(7.5 CME credits)

Continuing Medical Education

ACCME Accreditation:

Master Clinicians, LLC is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

Credit Designation:

Master Clinicians, LLC designates this enduring material for a maximum of 0.5 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

AOA Accreditation:

This educational activity is eligible for 0.5 Category 2-B credit hours by the American Osteopathic Association.

Courses Included

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Podcast Series: The Patient Experience - Part 2

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