Former Chief Medical Officer - AFC Urgent Care

Dr. Harnett is the Chief Medical Officer at Blockit, a market leader in referral management solutions, supporting the product design and engineering teams with the critical perspective of a physician to ensure focus on improved clinical outcomes and workflow processes that are necessary to the success of all Blockit endeavors. Dr. Harnett is passionate and committed to the design and adoption of cutting-edge technology that supports his vision of delivering true interoperability in healthcare that will ultimately provide quality improvement, enhance the patient care experience, and ease administrative burdens on providers and staff.

He is a leading physician technology innovator that has spent nearly 20 years working with health systems and urgent care operators across the US to design and develop improved clinical and operational performance strategies. His medical expertise and technological sophistication led him to be a much sought after consultant in the pharmaceutical, medical device, and health software sectors to develop educational and marketing strategies for the Urgent Care and Emergency Department markets. He is professionally active in pharmaceutical research grants, clinical research, and publication, and is a frequent guest speaker at urgent care venues. He holds current medical licensure with the States of Maine and Alabama.

Prior to joining Blockit, Dr. Harnett was a principal partner at No Resistance Consulting Group, LLC where he provided executive-level guidance for clinical management, workflow design, and productivityprocess engineering that positively impacted millions of patients nationally. He developed documentation best practices, benchmark coding strategies, and physician executive development pathways that are a recognized best practice case study among the urgent care community. His passion for healthcare improvement through technology advancement leads him to routinely consult on clinical technology selection and design/implementation and optimization for electronic health record systems, and clinical team adoption through quality assurance development.

Before starting his successful consulting business, Dr. Harnett served as the Chief Medical Officer for American Family Care where he was a key executive responsible for it's growth from 24 to 170+ clinics during a 5-year span, leading AFC to become the second largest private urgent care operator in the US. While at AFC, Dr. Harnett also provided oversight for Joint Venture designs, Laboratory operations, Risk Management, Quality Assurance, Physician Scheduling, Physician Recruitment, Physician Liaison, Patient Advocate, Nursing, and Credentialing Departments.

Prior to his work at AFC, Dr. Harnett was the Emergency Department Medical Director for Coastal Carolina Medical Center in Bluffton, SC (whose emergency department received a Tenet 5-star patient satisfaction rating under his leadership) and Meadows Regional Medical Center in Vidalia, GA. Dr. Harnett earned a BA in Psychology at the University of New Hampshire and his MD at the Medical College of Georgia. He completed his residency in Emergency Medicine at Emory University and was Chief Resident at Grady Hospital in Atlanta, GA. He is a trustee of the Urgent Care Association of America's (UCAOA) Foundation and has also served as the Urgent Care Advisor to George Washington University's Antibiotic Resistance Action Center. Dr. Harnett's many awards and recognition include Most Outstanding Resident 2004 Emory University Department of Emergency Medicine. He was named the Emory Physician Assistant Resident Teacher of the Year was chosen as the Physician of the Year by his peers and hospital staff at Coastal Carolina Medical Center.

He is happily married to his wife Casey, is the proud father of 13-year-old twins, and a new baby boy born in June 2019. In his spare time, he enjoys building scale wooden model boats, skiing, soccer, vegetable gardening, and is rarely found without a good book at his side.

Former Chief Medical Officer - CityMD Urgent Care

Dr. Frank Illuzzi is a practicing board-certified Physician in Emergency Medicine, and is currently the Chief Medical Officer at CityMD, a regional urgent care group with 120 locations throughout the New York City metro area.

Prior to joining CityMD, Dr. Illuzzi was the Chairman of Emergency Medicine at St. Vincent's Medical Center in Bridgeport, CT, and held an academic appointment as Associate Professor of Emergency Medicine at the Frank Netter School of Medicine at Quinnipiac University. During his tenure in hospital based care he served in numerous clinical, academic, and leadership roles.

Dr. Illuzzi has published articles and textbook chapters in his various areas of academic interest, with his current focus on population health issues, specifically Public Health Screenings such as Tobacco cessation intervention, Hypertension awareness, Pediatric asthma, and Diabetes screening in alternative settings like the ER and the Urgent Care clinic.

He is also a sought after lecturer for national medical conferences on topics that include: Quality and Patient Safety, Antibiotic Stewardship, Physician Leadership, Patient Throughput and Workflow, and Delivering on the Patient Experience.

Dr. Illuzzi was born in Brooklyn, NY. He received a bachelor's degree from the University of Notre Dame and his medical degree from Georgetown University School of Medicine. He completed a residency in Emergency Medicine at Long Island Jewish/Albert Einstein College of Medicine, where he received the honor of Chief Resident. He completed a fellowship with AHA/NPSF in Patient Safety Leadership in 2009.

Dr. Illuzzi currently resides in Fairfield, CT, with his lovely wife, Laura, and two beautiful daughters, Julia and Cecilia. His interests include jazz music, gardening, fishing, and glass-blowing.